Frequently asked questions

Most injuries are suitable for tele-rehab. After you book your appointment, you must fill out a tele-rehabiliation intake form at least 24 hours prior to your appointment. I will review your completed intake form and determine if proceeding with the tele-rehab appoitment is appropriate. If it appears that your injury is not well suited for tele-rehab, I can provide you with some recommendations on where to seek assistance. If you are unsure whether your injury is suitable for a consultation or not, please do not hesistate to email me with any questions or concerns you may have.

Physiotherapy is primarily an active treatment and any "hands on" passive treatments are simply a supplement to the active treatment in the vast majority of cases. Tele-rehabilitation contains the core components of most physiotherapy treatments - exercise and exercise. We provide you with the knowledge and tools to treat your injury on your own and educate you with the do's and don't to manage your injury while the healing occurs.

Coverage for tele-rehab is on a case-by-case basis and depends on the provider that you have. It is best that you contact your benefits provide to inquire about your specific coverage. We will provide you with a physiotherapy receipt that you can submit to your provider which will specify that your appointment was for tele-rehabilitation.

That depends on a number of factors including your injury, assessment findings, and your goals. In most cases, you will be provided with education and exercises (using Physitrack) to manage your injury. From there, we will stay in contact using email and/or Physiapp for up to 4 weeks after your appointment. After that, if you'd like to continue with your tele-rehab treatment, it's best to book a 30 minute follow-up appointment for a reassessment. In some cases, a follow up appointment will be advised earlier than 4 weeks.